Think Self Storage. Think Smart!

Tel: 0800 458 9876

Terms and Conditions

Some legal information

Full terms and conditions are available in store.


Normal access hours are Monday to Friday – 8am to 6pm, Saturday – 9am to 5pm, Sunday – 10am – 2pm.


Unlike many of our competitors, a deposit is not required if payment is made by credit or debit card or a direct debit is signed.

Reservation Fee

Our £10 reservation fee is fully refundable should your circumstances change and you no longer require storage. If, as part of your reservation, you purchased one of our padlocks at £5, this item is non-refundable.

What can you store?

Storage of the following items is not permitted


You must either have a valid insurance certificate for contents to be covered in store or buy insurance through Smart Storage.


Rent is charged on a calendar monthly basis.


Two weeks written notice is required to terminate your contract for standard sized rooms. Large units may have longer periods of notice as detailed within individual contracts.

No refund will be due if you accept one of our discounts and terminate your agreement during this discounted period.


The storage room must be left empty and clean upon vacation.