As Coronavirus lockdown guidelines ease, the following procedural measures exist in store. We apologise for any inconvenience that this may cause, but the health and safety of our staff, customers and suppliers is our priority.

Smart Storage encourages you to get in touch with your store team directly if you have any questions.  They can be reached on T: 0808 301 5452.

 

Store Opening:

Your storage centre is open 7 days a week for all customers. These are the opening times:

Reception will be manned by one member of staff.  They are supported by a further member of staff working remotely and you can reach them via telephone or email.  There are posters in store with these contact details.

 

Store Access:

We are following Government’s instruction to minimize contact with others and, therefore, all customers must enter the store via our loading bay and not the reception.  There is a sanitisation station in the loading bay and you are kindly asked to make use of it. If you do need to speak to a member of staff, please telephone them.  If it is critical that you enter reception, or you come across another customer, you must observe the Government’s social distancing guidelines.  Whilst in store we ask you to wear a face covering.

If further restrictions are later imposed, we are able to provide access even without having a member of staff on site.

Store Cleaning Routines:

Our staff have intensified the daily cleaning routines of our stores, especially in the most commonly touched areas (i.e. communal door handles, PIN pads, lift buttons, toilet flushes, card readers, reception desks, chair arms etc). Hand sanitisers are available.

If you are showing any symptoms of the Coronavirus, or have been in contact with anyone showing symptoms, we ask you to please stay at home.  For more information go to nhs.uk/coronavirus.

Thank you for your support.